Support

Answers to the most common questions about MyRoutine and Motivacat. Can’t find what you need? Just write to us.

Contact us

Email us at appsroutine@gmail.com. To help us help you quickly, please include your iPhone model, iOS version, the app version (Settings › Version) and a short description or screenshot of what happened.

Support is provided on a best-effort basis. We usually reply within a few days, but we can’t guarantee a response time. Please don’t send sensitive information, such as health details.

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Getting started

How do I add a habit?

Tap + on the Today or Habits tab (or Add Habit). Give the habit a name, pick an icon and a colour, choose a goal and how often you want to do it, add a reminder if you like, and save. Short on ideas? Tap Start from an idea to begin from a template.

The free plan includes up to 3 active habits. Habits you already have always stay fully usable.

How do count goals work?

In the habit editor, set Goal to Count, then choose how many per day (for example 8) and an optional unit (for example “glasses”). On Today, each tap adds one, and the habit completes when you reach your goal. Touch and hold the card to take one away (−1). In a habit’s details, tap a day in the calendar to set the exact count for that day.

How do weekly goals work?

In the habit editor, set Frequency to Per week and choose how many times (1–6). You can do the habit on any day; the card shows this week’s progress (for example “2/3 this week”). Your streak is counted in weeks: a week counts once you reach your target. To plan a habit for fixed weekdays instead, choose Days.

How do I fix a past day?

Tap a day in the week strip at the top of Today, or open a habit and tap the day in its calendar. On the free plan you can edit today and the previous 6 days. Premium lets you edit your full history.

Streaks

How do I protect a streak? (Premium)

Missed a planned day? Select that day in the week strip on Today, touch and hold the habit card and choose Protect This Day. Your streak continues and the day is marked as protected.

You can protect up to two days per calendar month. Only a past, missed day can be protected. For weekly habits, you can protect a past week in which you didn’t reach your target.

Why did my streak reset?

A streak ends when a planned day (or, for weekly habits, a planned week) is missed and not protected. Changing a habit’s schedule, or travelling to a different time zone, can also change how days are counted. Open the habit’s calendar to check, and fix a day if you completed it but forgot to check it off.

Motivacat

What is Motivacat?

Motivacat is the cat who lives in MyRoutine. Each habit you complete fills its bowl, its mood follows your day, and it celebrates your wins with you. It never gets sick or sad – if you miss a day, it’s simply happy to see you again. Motivacat is there for fun and motivation and doesn’t give advice of any kind.

How do I turn Motivacat mode on or off?

Go to Settings › Motivacat and switch Motivacat mode on or off. Turning it off gives you a classic, minimal tracker; your habits and history are not affected. You can also give your cat a new name there.

How do I turn off the cat sounds?

Go to Settings › Motivacat and turn off Cat sounds. Your iPhone’s silent mode and Focus settings also apply. To change sounds for reminders, go to iOS Settings › Notifications › MyRoutine.

How do I get new rooms, bowls and treats?

Some are included with Premium, and some can be earned, for example by reaching a bond level or a streak. Open Motivacat to see what’s available and how to unlock it.

Reminders, widgets and Siri

My reminders don’t arrive. What can I check?
  • Make sure notifications are allowed: iOS Settings › Notifications › MyRoutine. If notifications are off, the app shows a banner on Today.
  • Check your Focus and Do Not Disturb settings, and allow MyRoutine in the Focus you use. Also check whether Scheduled Summary is delaying notifications.
  • Open the habit and check that the reminder time is set and that the habit is planned for that day.
  • iOS allows up to 64 scheduled reminders per app. If you have more, the app lets you know; remove a few reminder times.
  • After moving to a new iPhone or restoring a backup, open the app once and allow notifications again.
  • If nothing helps, restart your iPhone.

Reminders are delivered by iOS and can sometimes be delayed, so please don’t rely on them for anything critical.

How do I add a widget?

Home Screen: touch and hold an empty area, tap Edit › Add Widget, search for MyRoutine and choose a widget: Today’s Progress, Motivacat, Habit Checklist (Premium, lets you check off habits right from the widget) or Heatmap (Premium).

Lock Screen: touch and hold the Lock Screen, tap Customize, select the Lock Screen and add the MyRoutine widget.

Widgets are refreshed by iOS on its own schedule. If one looks out of date, open the app or remove and re-add the widget.

Can I use Siri and Shortcuts?

Yes. Try “Mark Reading done in MyRoutine”, “What’s left in MyRoutine” or “Ask Motivacat in MyRoutine”. You’ll also find MyRoutine actions in the Shortcuts app.

Premium and purchases

How do I restore my purchases?

Go to Settings › Premium › Restore Purchases while signed in with the same Apple Account you used to buy Premium.

How do I manage or cancel my subscription?

On your iPhone, open Settings › your name › Subscriptions › MyRoutine, or in the app go to Settings › Premium › Manage Subscription. Cancel at least 24 hours before the end of the current period to avoid being charged for the next one. Deleting the app does not cancel your subscription.

How do I get a refund?

All payments are processed by Apple, so refunds are handled by Apple too. Request one at reportaproblem.apple.com. We can’t issue refunds or see your payment details.

What is the difference between Lifetime and a subscription?

Both unlock the same Premium features. A subscription (monthly or yearly) renews automatically until you cancel. Lifetime is a single payment with no renewals.

Important: if you switch to Lifetime (Settings › Premium › Switch to Lifetime), your existing subscription is not cancelled automatically. To avoid future charges, cancel it in your subscription settings.

How does the free trial work?

Where available, the yearly plan includes a free trial for eligible new subscribers. You won’t be charged if you cancel at least 24 hours before the trial ends. The exact length and price are shown before you confirm.

My purchase says it’s pending.

If Ask to Buy or another approval is needed, Premium unlocks automatically as soon as the purchase is approved.

Your data

Where is my data stored?

Only on your iPhone. MyRoutine has no account and no cloud sync, so we can’t see your habits and can’t recover them for you. Exporting a backup now and then is a good idea.

How do I move my habits to a new iPhone?
  1. On your old iPhone, go to Settings › Your Data › Export Backup (JSON) and save the file to Files or iCloud Drive, or send it to yourself with AirDrop.
  2. Install MyRoutine on your new iPhone.
  3. Go to Settings › Your Data › Import Backup and choose the file.

If you set up your new iPhone from an iCloud or computer backup of your old one, your app data is usually included too, but exporting a backup first is the safest way. To unlock Premium on the new iPhone, use Restore Purchases.

Can I export to a spreadsheet?

Yes. Settings › Your Data › Export Spreadsheet (CSV) creates a file you can open in Numbers, Excel or Google Sheets.

How do I delete all my data?

Go to Settings › Your Data › Delete All Data and confirm twice. All habits, history and badges are permanently deleted and can’t be recovered, so export a backup first if you might want it later. Deleting your data does not cancel a subscription.

Does MyRoutine show ads or track me?

No. MyRoutine has no ads, no analytics, no tracking and no third-party SDKs. See the Privacy Policy for details.

Contact us

Email us at appsroutine@gmail.com. To help us help you quickly, please include your iPhone model, iOS version, the app version (Settings › Version) and a short description or screenshot of what happened.

Support is provided on a best-effort basis. We usually reply within a few days, but we can’t guarantee a response time. Please don’t send sensitive information, such as health details.

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