Need help with Site Reports? For technical support, feature requests or privacy questions, email appsroutine@gmail.com, or use “Contact support” in the App’s Settings. We usually reply within a few business days. Please do not send photos, reports or sensitive personal information by email.
You can create projects, add issues and photos, annotate photos and preview your PDF report. Free previews carry a “Preview” watermark. Sharing and exporting reports without the watermark requires Site Reports Pro.
Open Settings in the App and tap “Restore purchases”, or tap “Restore Purchases” on the subscription screen. Make sure you are signed in with the same Apple Account you used for the original purchase.
In the App, open Settings → “Manage subscription”, or go to iPhone Settings → your name → Subscriptions. Deleting the App does not cancel a subscription.
Purchases and refunds are handled by Apple. You can request a refund at reportaproblem.apple.com.
Stamps need location access for Site Reports and a recent position. Check iPhone Settings → Privacy & Security → Location Services → Site Reports. Indoors or with a weak signal, a position may not be available. Addresses come from Apple’s geocoding service and may need a network connection. Photos imported from your library only carry a location if the photo file already contains one.
Projects are stored on your device. They may be included in your iCloud Backup or computer backup, depending on your settings. Site Reports does not provide its own cloud backup, so please keep copies of reports that are important to you. Deleting the App deletes its data from your device.
Yes. Choose the report language in the report options or in Settings. Reports can be created in English, Turkish, German, Spanish or French, independent of the App’s language.
Site Reports is a documentation tool. Reports reflect the information you enter and are not a professional inspection or certification. Please see the Terms & Disclaimer.
You can delete projects in the App, or delete the App to remove its data from your device. For information you have shared with us by email, contact appsroutine@gmail.com.